Concierge Service


OK, so you have booked your dream holiday, but what now?

We have the answers...

When can I check-in?

When do my tickets arrive?

How do I get to my hotel?

Where are we going to eat?

What are we going to do?

Don't worry, the Wanderluxe by Lisa concierge team have this all firmly in hand.

After you have booked your holiday with us, we will take care of everything up to the point of boarding the plane.  This includes

Entering all of your API information on the airlines and hotels systems (we will require photocopies of your passports)

Help you apply for Visa or ETAs

Selecting the best seats on the aircraft you are travelling (Airlines may charge a fee)

Inform the airline of any dietary requirements

Checking you in for your flight where possible and

Emailing you your boarding passes.

At the airport

We can also arrange special assistance and VIP lounge access if required

At your destination

We can arrange a representative to be waiting after immigration to take you straight from the airport to your hotel or villa.

Arrange any special requests - champagne in the room for your anniversary; a fruit plate; birthday cake etc.

Liaise with your accommodation to arrange any special access

Book you a table the night you arrive at a restaurant close to your hotel, so you don’t have to worry about it.

Arrange theatre tickets, tours, or attractions

Arrange helicopter flights or private chauffeurs

And pretty much anything else you need

And it doesn’t stop there!

We are on hand to help should you need us during your holiday, and have several methods of contact to make sure you can always get through; including via Facebook, email, WhatsApp, skype and a good old telephone.


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Your Holiday Enquiry

Where would you like to go?

Please give as much detail as possible and let us know if you've seen something specific which has caught your eye.

Where would you like to fly from?*

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What date would you like to leave?

How long do you want to go for?


How many are travelling?


Children (2 - 17yrs)

Infants (0 - 1yr)

Holiday Must-Haves

Please let us know what boxes your holiday must tick - for example, perhaps you will only consider all-inclusive. Perhaps you want a salt water pool? Do you have preferred restaurant styles or locations (beach/city)?

Deal breakers

Anything that you simply won't consider for your holiday? Maybe a specific destination is off the cards, perhaps you don't want to be in a hotels with waterslides etc.

Minimum Hotel Rating



What is your approximate budget per-person? We use this to ensure we bring you the most appropriate holiday options.

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